Join the NSWC Team

Job Opportunity:

Program Support Worker (Youth Under 30)


Since 1973, the North Shore Women’s Centre has worked to improve the social, economic, legal and political status of women, and encouraged and supported self-empowerment by acting as a resource and a catalyst for change, from feminist perspectives. 


Located on the unceded Traditional Territories of the Coast Salish peoples and Squamish and Tsleil-Waututh Nations, the organization operates a drop-in resource centre welcoming women and gender diverse individuals, including those who identify as trans, Two-Spirit, and/or gender non-binary. We particularly support those individuals who are isolated, marginalized and/or living with low incomes to help address concerns regarding poverty, gender-based violence, safe and affordable housing/homelessness, physical/mental health, separation, parenting, discrimination and systemic oppression, employment and training, childcare and more. 


Our range of free programs and services include peer counselling, crisis support, emergency food/toiletries, laundry service, tech support, family law clinic, health and wellness program, support groups, workshops and public education initiatives, and young women’s empowerment programs. Each year the North Shore Women’s Centre provides between 7,000-8,000 service contacts.  


With financial support from the Government of Canada’s Canada Summer Jobs program, we are looking for a Program Support Worker for a 16-week work placement commencing on Monday, May 10th, 2020. In adherence with funding requirements, this a youth position for individuals 30 years of age or under. The work will typically take place from 10:00 a.m. - 4:00 p.m. Monday-Friday for 30 hours/week at $16.50/hour. Due to restrictions related to COVID-19, this is a flexible, hybrid position where work will take place both on-site and remotely. We encourage applications from Indigenous women and women of colour.  


The Program Support Worker position will be supporting the organization in program coordination and delivery by undertaking the following primary tasks:  


1. Young Women’s Empowerment Camp: Coordinate and assist in delivering the organization’s annual Fearless: Girls’ Empowerment Camp program for teens consisting of two separate weeklong summer day-camp sessions. Tasks involve:  

· Designing and distributing print and digital materials for promotion, information and administrative purposes. 

· Conducting outreach activities to recruit participants. 

· Coordinating participant intake and orientation including virtual meetings. 

· Maintaining program database and records. 

· Organizing supplies, meals and resource materials. 

· Coordinating weekly workshops and out trips. 

· Participating in camp sessions and providing on-site logistical and facilitation support. 

· Developing and distributing participant completion packages. 

· Soliciting feedback from participants and parents. 

· Digitally documenting camp experience and creating a promotional video. 

· Developing and tracking program budget according to funding allocations. 

· Completing program accountability reports and assisting with funding applications for future programming. 


2. Resource Centre: Supporting participants and assisting in the organization of the resource centre facility. Tasks involve: 

· Researching current community and government services supporting participants.  

· Gathering and organizing key print and digital resource materials in the centre and online. 

· Maintaining a COVID-safe facility through regular sanitization, physical adjustments of space, observing maximum capacity levels, physical distancing and mask-wearing and documenting contact information.  

· Providing information, referrals and emotional support to participants by phone, email and in-person.  

· Supporting participants to access resource centre services including: emergency food and toiletries, computers and office equipment, laundry facility, library and resource materials.  

· Receiving, organizing and acknowledging in-kind donations to the centre.  

3. Workshops: Coordinating introductory public education workshops on a variety of informative topics. Tasks involve: 

· Identifying topics of interest and benefit to centre participants and community members.  

· Recruiting and liaising with workshop facilitators.  

· Developing and distributing workshop promotional materials.  

· Coordinating registration and workshop logistics – online or in-person.  

· Attending workshops and observing and recording activities, facilitation and participant engagement.  

· Conducting program evaluations and reporting. 

Skills and Experience: 

  • Feminist and anti-oppression analysis as well as knowledge and application of issues affecting diverse groups of women, Trans and gender-variant individuals. 

  • Prior experience working with women, youth and people of marginalized genders in a support capacity including ability to demonstrate empathy, active listening, patience, critical thinking, problem solving, and boundary setting. 

  • Strong computer skills including proficiency with Microsoft Office Suite and related applications, Google Workspace, social media platforms and video-conferencing software. Familiarity with Canva design software is an asset. 

  • Superior skills in coordination, organizing, written and verbal communications, time-management and self-direction. 

  • Familiarity with non-profit organizations and their operations. 

  • Some post-secondary education in fields such as: gender, race, sexuality and social justice; Indigenous studies; psychology; sociology; social work; counselling; communications; community development; education; or related studies. 

To Apply: 

If interested in applying, please send a cover letter and résumé to: North Shore Women’s Centre, 131 East 2nd St., North Vancouver, B.C. V7L 1C2,

Deadline for application is Monday, May 3rd, 2021 at 12noon. 

We kindly thank all applicants; only successful candidates will be contacted.